Yes, we have a warehouse in Toronto, Canada, and some products are in stock!

We do not ship to PO boxes or APO addresses.

We almost always ship all orders within 24 hours or 1-2 business days of placing the order. International shipments may take a few days longer to ship.

Delivery time is typically between 1-7 business days, but most often between 2-3 days. We ship all orders within 1-2 business days, usually the same day. This does not apply to pre-orders of batteries.

Yes, the tracking number will be sent to you via email after shipment.

If you've completed an order but haven't received a tracking number yet, please allow up to 48 hours or 2 business days to receive emails with tracking information. Please check your spam folder if 48 hours or 2 business days have passed since your purchase.

Paypal, Visa, MasterCard, American Express, and Discover. If you would like to pay with a card other than a credit or debit card, please contact us and we'll see what we can do for you. If you have any issues with payment, please call us at +1 818-858-7258 so we can discuss payment options.

Yes. Please check the product pages for volume discounts. If not listed, please email us at Brand@vatrerpower.com or call us at 1-818-858-7258 so we can inform you about any volume discounts available.

Absolutely. We do not accept returns for OBCs or made-to-order items.

The more about returns pls know our shipping policy

If you receive a broken or defective product, don't worry, we'll take care of it right away. Instead of having you return the product and then wait weeks for a replacement, we'll send you a new one right away. Our goal is to resolve any issues as quickly as possible. Please see our Return Guarantee Policy for more information about returns.

1.the 100Ah lifepo4 battery (Basic, Upgrade, bluetooth model) Demensions: 12.95*6.77*8.42inch/329*172*214mm, Weight: 24.2lb/11kg.

2. the 200Ah lifepo4 battery (Basic, Plus model) Dimensions: 20.55*9.44*8.58 inch/522*240*218 mm, Weight: 48.5lb/22kg.

3. the 300Ah lifepo4 battery demensions: 20.47*10.59*8.66 inch/520*269*220 mm, weight: 58.42lb/26.5kg.

Yes, all are crimped and protected against low temperatures since April 19, 2022.

We recommend a maximum of four 48V batteries in series. The maximum parallel connection is: multiple batteries can be connected, but no more than 10 in parallel. Products from different manufacturers cannot be connected in parallel.

We supply two 8x1.25x16MM hex screws, M8 clamps.

No, you can't. All the batteries you connect should have the same capacity (Ah), the same voltage (V), and, most importantly, the same battery type. And it would be better if they were from the same brand.

To avoid shortening the battery life, we recommend not discharging the battery below 50%. When not in use, we recommend charging it to 100% before storage and recharging it after three months.

The operating temperature range for discharge is -20°C~55°C (-4°F~131°F), and the temperature range for charge is 0°C~45°C (32°F~113°F). Using this battery at temperatures lower or higher than the specified range will shorten the battery life.

Hello, Vatrer deep-cycle battery has a built-in BMS to protect it from overcharging, over-discharging, overcurrent, and short circuits with excellent self-discharge rate. It features high temperature cutoff to prevent charging above 167°F (75°C) and low temp cutoff protection when charging and discharging.

1: You can use a 4-strand lithium iron phosphate charger (14.6V) to charge the battery.
2: You can use photovoltaic solar panels to charge the battery through MPPT.
3: You can use the inverter to charge the battery pack (Note: The inverter must have built-in AC/DC charging function).

Hello, You can use a lithium iron phosphate 4-string (14.6V) charger to charge the battery pack.

When connecting the battery in parallel with the power cable, please ensure that the length of the positive and negative cables remains the same, hold the screws tightly, and it is best to use a soft connecting rod or power cable to connect multiple batteries.

These Vatrer Power Deep Cycle batteries allow more than 5000 charge/discharge cycles at 80% DOD (Depth of Discharge) in cyclic applications.

A DC adapter is required to charge the battery. Also, make sure the voltage is between 14.2 and 14.6 volts.

12V 100AH ​​with Bluetooth function, the others do not.

Disconnect the battery from any loads and recharge it as soon as possible. Otherwise, irreversible damage to the battery may occur.

Grade A LiFePO4 cells

When you receive the battery, it will only be 50% charged. You will need to fully charge it.

1. Please use 14.2~14.6V charging voltage to fully charge all lifepo4 batteries individually;

2. Connect your batteries one by one in parallel and leave them together for 12-24 hours to automatically balance the voltages of two adjacent batteries.

And then you can connect your batteries in series and/or parallel.

Note: The voltage must be constant and must not deviate by more than 100 mV.

If the BMS has shut down the battery for protection, you must turn off the battery's load and set the battery aside for 30 minutes.

The battery will then automatically recover to normal voltage and can be used after full charging.

The maximum connection in series is: 4 batteries at 48V, the max connection in parallel is: it can connect several batteries, and not more than 10 batteries in parallel.

Yes, you can charge it at 44.1V.

The battery can operate at a temperature of -20°C to 60°C, and a temperature between 10°C and 35°C is ideal for long-term storage.
Store the battery in a fireproof container and out of reach of children.
To extend the life of the product, it is best to store the battery at 100% charge and charge it every three months if it is not used for an extended period of time.

Our battery is capable of 5,000+ cycles of perfect charge and discharge. After that, the battery's efficiency drops to 80% of its factory performance, but it's still very good for your use. If you live a completely off-grid lifestyle, you can use the battery for more than 10 years with a full charge and discharge every day.

Golf Cart Battery Connection Diagram

First, our batteries use the most modern quality of a LiFePO4 cell. Currently, some battery brands on the market use used battery cores. These have a negative impact on battery life and pose a safety risk. Additionally, Vatrer batteries feature an LCD display that shows battery parameters in real time. Finally, we offer an industry-leading 5-year warranty on all Vatrer batteries.

1. Energy: 36 volts 4032Wh vs. 48 volts 5376Wh

2. Maximum loads: 36 volts 7680W vs 48 volts 10240W

3. Charger: 36 Volt comes with a 43.8V 25A charger vs 48 Volt comes with a 58.4V 22A charger

4. Weight: 36 volts 83.78lb vs 48 volts 102.5lb

5. Size: 36 volts 433*334*285mm vs. 48 volts 509*334*230mm

Yes! Here at Vatrer Lithium, we build all of our batteries with lithium iron phosphate technology, which offers many distinct advantages over conventional batteries. These include 60% lighter weight, up to 5x faster charging speeds, and a significantly longer lifespan (on average, 5 years longer). Unlike a lead-acid battery, where the voltage drops with use, a Vatrer Lithium battery maintains a constant voltage for 99% of the battery charge. This means you get full power to the last drop, allowing you to enjoy double the power of conventional batteries.

Hello, as long as your kart system is 48V and the battery is lead-acid, our batteries can be replaced and you don't have to change the motor or the ESC.

Our golf cart battery does not support series and parallel connection.

As long as the battery hasn't been damaged by human intervention, we offer a 5-year warranty. All you need to do is provide the required documentation, and we'll provide you with a prepaid return label to return the battery. You'll then receive a full refund or a new replacement, depending on your needs.

Yes, there is a bracket that you can screw on to secure it to the top of the dashboard.

Search "xiaoxiang" APP on your smartphone, then install the xiaoxiangelectric app.
Open the app and allow Bluetooth. You can choose to register an account or use guest mode, and finally enter the interface.

Hello, we have the latest news, built-in 200A BMS, continuous 200A discharge current, 400A-35 seconds, 600A 3 seconds

Hello, indeed, our batteries from this batch onwards all support Bluetooth linking, but it's not described in our manual. You can view some information about the battery through the APP. If you need a Bluetooth connection, please contact us and we will explain the connection method in detail. Does this battery support Bluetooth connectivity?

Hi, continuous discharge current up to 200A (peak 400A 35S)

Sure, as long as you have a solar controller, you can set up 16 strings of lithium iron phosphate to charge the battery!

The screw is an M8, which is metric. A 5/16 clamp is a bit too small and won't work. A 3/8 clamp is a bit too large, but should work because the screw fits through the hole.

Use this text to answer your customers' questions as comprehensively as possible.

Our battery is capable of 5000+ cycles of perfect charge and discharge. After that, the battery's efficiency drops to 80% of its factory performance, but it's still very good for your use. If you live a completely off-grid lifestyle, you can use the battery for more than 5 years with a full charge and discharge per day.

No,

1: You can use a 4-strand lithium iron phosphate charger (14.6V) to charge the battery.
2: You can use photovoltaic solar panels to charge the battery through MPPT.
3: You can use the inverter to charge the battery pack (Note: The inverter must have built-in AC/DC charging function).

No, the batteries cannot be connected in series, only in parallel.

Yes, in single-battery units, the BMS self-balances the cells during charging.

Hello, sorry! The battery is more suitable for energy storage than for operation.

Should be fine, perhaps even a better replacement, as LiFePO4 batteries are generally safer. Just make sure the volts and amps match the minimum requirements.

If it's a 14V 400ah battery, you should contact the manufacturer if the terminal voltage is 6.6 volts. Something is wrong and the battery isn't accepting a charge in this condition. Perhaps you've discharged it for so long that it's in this condition; otherwise, the battery may be defective.

This is intended to make maintenance easier. If there's a problem with the battery, our factory can determine what's wrong with the device.

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