Dear Customer,
Thank you for your support and enthusiasm for Vatrer Battery. Here you'll find the convenient services our brand offers for your products. Please follow the instructions if necessary.
Support:
- Register your warranty
- Download the APP with your mobile phone
- XiaoXiangElectric APP User Manual
- Video tutorial for installing the golf cart battery
- Golf cart battery connection diagram
Register your warranty
We offer a 5-year guarantee on your batteries (12 V 100 Ah LiFePO4 battery or LiFePO4 batteries with higher capacity). The lithium batteries from 12 V 7 Ah to 12 V 50 Ah have a 2-year warranty The Vatrer battery warranty includes the following benefits when used correctly according to the manual:
- We will assist you within 24 hours to analyze the customer problem, help solve the problem, restore battery usage, and introduce the optimal usage method.
- If the issue cannot be resolved, we will send you a new battery to replace the defective one. The defective battery must be returned to our US warehouse and inspected and tested by our technical team.
Click the button below to register your warranty. The warranty period begins on the date of your order.
Download the APP with your mobile phone
1. Click the button to load the download address and follow the instructions to install the app.
Android users can also download the APK file for installation by clicking on the icon below
2. Search “X iaoXiangElectric ” directly in your mobile app store.
XiaoXiangElectric APP User Manual
You can establish a Bluetooth connection and use the app according to the following guidelines:
Father Lithium Battery: How to connect Bluetooth
Video tutorial for installing the golf cart battery
Golf cart battery connection diagram
If your lights and speakers are 12V, you will need to add an additional 12V converter or connect the 12V circuit to a 12V battery.
